Education Consunellor -Online Degree Program

Job description-:

The education consunellor for online degree programs is responsible for guiding students through the selection and enrollment process for online undergraduate,postgraduate and professional certification programs.The consunellor will handle inbound and outbound inquiries,provides detailed program information and assist in convincing leads into entrolled students.

Key Responsibilities :

1. Provide accurate and timely information about online degree programs, eligibility, fees, curriculum, and career outcomes.
2. Conduct counselling sessions (via phone, video calls, emails, or chat) to understand
3. student goals and recommend suitable courses.
4. Follow up with leads from various sources (website, campaigns, referrals) to maximize enrollment.
5. Guide students through the application, documentation, and payment process.
6. Collaborate with the academic and support teams to ensure smooth onboarding.
7. Participate in webinars, virtual info sessions, and Q&A events to drive engagement.
8. Meet weekly and monthly targets for enrollments and follow-up interactions.

Qualification & Experience:

1. Bachelor’s degree in any field (Education,Business,or psychology preferred)
2. 1 year of experience

Skills:

1. Excellent communication and interpersonal skills (written and verbal).
2. Ability to handle objections, explain program value, and build rapport with adult learners.
3. Knowledge of online learning trends, university admission processes, and digital platforms.
4. Result-oriented mindset with experience in meeting sales/admission targets.
5. Proficiency in CRM tools ,MS Office, and Zoom//Google Meet.